Content:
Aggression Management is a course suitable for people who are employed in aged care work, the acute sector or in a community setting as a Registered or Enrolled Nurse or support worker or have prior experience, to upgrade their knowledge and skills in this area. Successful completion of the Aggression Management Course will assist in making the participant competent in current trends relating to Aggression Management. This course is suitable for people seeking to upgrade their knowledge and skills. Contents include,

•    Understand levels of threat and level of response
•    Recognise the obvious and not so obvious places you can be attacked
•    Apply basic strategies to keep yourself safe, (breakaway techniques).
•    Understand the importance of effective communication
•    Understand the importance of situational awareness

Assessment:
•    Written assessment
•    Practical demonstration and competency assessment