The Student Support Services Office delivers free services and programs to help students succeed with their study at the Institute of Health and Nursing(Institute). Some programs or support are for particular groups of students while others are open to all students.
Office Hours
The Institute office hours are 8.30am to 5.00 pm, Monday to Friday. The Institute is closed for business on public holidays.
Public Transport
The Institute is accessible by public transport on bus and train routes. For details contact the Met Information Centre, telephone 131 638 (7am - 9pm daily).
Trains
Heidelberg and Rosanna railway stations are within walking distance to the Institute. The two railway stations are approximately the same distance from the Institute's campus.
Buses
Students can take the number 551 bus from Heidelberg railway station or the number 517 bus from Rosanna railway station to the Institute's campus.
Meals and Refreshments
The Institute has a lounge with comfortable seating for you to eat your meals. The lounge is equipped with microwave ovens, fridge and other equipment to enable you to reheat your meals. Cafes and eateries are within walking distance from the campus
In addition, the Institute has a recreation lounge available for students recreation pursuits.
Library
The Library is open:
Monday – Friday 8.30 – 5.00 pm
Saturday 9.00 – 1.00 pm
Computer Laboratory
The computer laboratory is open:
Monday – Friday 8.30 – 5.00 pm
Saturday 9.00 – 1.00 pm
The Institute is committed to help students develop information technology skills that will enhance their workplace and future employment. The Institute places a high priority to students access and use of information technology. Students are required to word process assignment, use the internet and email.
On enrolment each student will be provided with an email address for communication with the Institute. Information on many aspects of the course, e-learning, course outlines and access to electronic journals will be made available to student.
Photocopying
A photocopier is available in the library for student use. Students requiring photocopying services need to contact the Student Support Officer for the use of the photocopier.
Educational and Personal Counselling
If you need help to learn more effectively or you feel stressed or overwhelmed by a personal issue, you can make an appointment to talk with a professional student counsellor. Counsellors can assist with most issues, including coping with change or stress, time management and study skills.
The Student Support Services Office will assist to arrange counselling services for you at the Institute's expense.
Welfare Services
A specialist welfare officer will provide students with a broad range of welfare services and can assist with enquiries about fees, social security allowances and benefits, applications for course-related financial support and accommodation.
Careers Counselling
You can clarify your career interests, discover new possibilities and learn more about education and training options by talking with a Student Support Officer.
Support for Students with Disabilities
Our Welfare Officer can assist students with a disability to succeed in their studies at the Institute. You can consult confidentially and, if eligible, register for support (you will need recent documentation of your disability or medical condition). A learning support plan can then be negotiated with your course coordinator.
Learning Support
Your Course Coordinator can help if you are having difficulties with your subjects in your course. They can assist you to develop a better understanding of your class work and a learning plan to help you successfully complete your course.
Support for Indigenous Students
If you are a student of Indigenous background, you may choose to liaise with the Welfare Officer. The Welfare Officer will assist you to contact our external koori liaison officer who will provide cultural, study and general support to you as an Indigenous student.
The Welfare Officer will assist to arrange appropriate cultural support services for you at the Institute's expense.
Student Alumni Committee (SAC)
The SAC runs activities and events for the institute's students. Students are also encourage to participate in student representation on various the Institute's committees. You can gain experience, develop your skills, meet other students, have fun and add value to your studies through student presentation.