Students enrolled at IHNA have ongoing access to a Complaints and Appeals procedure which features both an internal and if necessary, an external process.
The features of the IHNA Complaints and Appeals Process include:
Anytime a student disagrees with a decision made by IHNA management or staff, they may submit a complaint in writing. A decision by IHNA management concerning the students appeal outcomes will be provided to the student in writing.
If student disagrees with appeal decisions of IHNA Management, they may access the Overseas Student Ombudsmen at no cost to further address their complaints or appeals. Please refer to the student handbook for further advice.