IHNA HLT32512 Certificate III in Health Services Assistance (Acute Care) Course image


IHNA Nationally Recognized Training IHNA Course
Course Code: HLT37315 Award Titles : HLT37315 Certificate III in Health Administration
Duration : 26 Weeks School : School of Healthcare Management
CRICOS Code : 093195C Campuses : Perth Campus
AQF Level : 3 Fees : Click here for more details
CRICOS Code: 093195C College Policies, Procedures & Forms

Do you have plans to start a career in health administration within the healthcare sector? Do explore our Certificate III in Health Administration course that will help you to do so in just 26 weeks.

There is great demand for health administrative workers in Australian and global hospitals, and statistics show that 40% of people who were not employed before starting this course gained employment after completing this course(figures from myskills.gov.au ).

This course provides students with the skills they need to get started on a career in the healthcare sector as a health administrative worker. On completing this course, students will be able to perform tasks, routines and procedures and will be able to competently manage administrative work at any healthcare sector such as hospitals and healthcare centres. They will learn to handle customer service, implement workplace health and safety processes and infection control policies, and provide first aid when needed. They can stay on top of medical terminology, record keeping, and being a team leader.

On successful completion of this course, students can up-skill themselves and continue further with their education. Graduates will be able to progress to the Certificate IV in Health Administration, and can take up the Diploma of Practice Management later.

The Certificate 3 in Health Administration is nationally accredited by Nationally Recognised Training in Australia, a joint initiative of the Australian and State and Territory governments.

Course learning outcomes:

Having completed the course, students will be able to gain:

• Knowledge of basic administrative skills.
• The skills and ability to work within a diverse organisation.
• Knowledge of work ethics and legal requirements.
• Responsibility to undertake work given under supervision.
• The ability to implement workplace health and safety procedures and processes.

"Aboriginal and Torres Strait Islanders are encouraged to apply".

Course Overview

The Certificate III in Health Administration has a total of 13 units:

•   5 core units
•   8 elective units

Core Units


Communicate and work in health or community services


Work with diverse people


Comply with infection prevention and control policies and procedures


Participate in workplace health and safety


Interpret and apply medical terminology appropriately

Elective Units


Work legally and ethically


Recognise healthy body systems


Provide first aid


Prepare and process medical accounts


Maintain patient records


Design and produce business documents


Develop and maintain networks and collaborative partnerships


Lead effective workplace relationships

26 weeks

The total tuition cost for the Certificate III in Health Administration is:

International Students: AUD $5,800

For more information about the tuition fees, please contact us on: enquiry@ihna.edu.au

International students should have:

• A satisfactory English Proficiency: A minimum IELTS overall score of 5.5 (Academic) with no band less than 5. IHNA accepts equivalent scores in OET, TOEFL iBT and PTE.
• Satisfactorily completed a minimum of year 12 or equivalent
• Must be of a minimum age of 18+ at the time of course commencement

In addition, all the applicants are required to have successfully completed an ACSF test conducted by IHNA and demonstrate competence as working at Level 3 for all indicators to enrol for this qualification (issued within the last 12 months from the time of admission).

Additional Requirement for professional experience placement (PEP).

• A satisfactory National Police Clearance / Australian Federal Police Clearance Certificate(AFP) / NCC will be required for placements.
• IHNA highly recommends students to complete the immunisation process before the Professional Experience Placement start date as some facilities will not provide placement to student without immunisation.

It is also essential for the student to possess basic computer skills.

Physical requirements

While IHNA will work with you to make "reasonable accommodations" in the campus lab and classroom, there are work place practice conditions that occur in the workplace environment that are beyond IHNA's control. The physical requirements below are necessary to function in the healthcare facility and/or community setting. Students must be able to perform and complete course objectives and requirements with or without reasonable accommodations otherwise you will not be enrolled.

Skills and abilities that are needed to perform client care to pass the course objectives and requirements are:

Strength: Sufficient to assist with lifting and transferring a client, and perform CPR
Mobility: Sufficient mobility to bend, stoop, and bend down to the floor; ability to move around rapidly; and to move in small, confined areas.
Hearing: Sufficient to hear through the stethoscope to discriminate sounds; to hear cries for help; to hear alarms on equipment and emergency signals; and various overhead pages.
Vision: Sufficient to make physical assessments of client and equipment.
Communication: Able to communicate in both verbal and written formats; and interact with clients, staff, and faculty supervisors.

If you have a disability that will require reasonable accommodations to fulfil these requirements then please declare in your course application.

Recognition of Prior Learning (RPL) is about the skills and knowledge you've gained through work and life experiences, no matter how, when or where the learning occurred. We acknowledge your previous achievement of competencies or learning outcomes that may count towards your qualification. RPL acknowledges that people learn in many different ways and that learning may have been obtained through:

•  Formal learning - which takes place within an institution, such as in a school system, college or at TAFE, and is formally recognised with grades, diplomas or certificates;
•  Informal learning - occurs in a variety of places, such as at home, work, and through daily interactions and relationships with members of society;
•  Non-formal learning - you had a formal learning environment, but is not formally recognised within a curriculum or syllabus framework (e.g. from workshops, short courses, seminars, community or interest based courses, conferences);
•  A mix of the above.

This recognition process is evidenced in accordance with the Australian Qualifications Framework (AQF) and could provide you with a full or partial qualification and avoid duplication of training. You may be able to complete your course faster through recognition of your previous study, work skills and past experience as credits towards completion of your course. Some of our courses also have recognised study pathways, making learning more accessible. Applications for RPL can be made prior to enrolling.

How are my skills assessed?

Your skills will be assessed against industry standards. This is done by an RPL assessor. You may be asked to:

•  Perform tasks or jobs
•  Talk about and explain how you do those jobs (through a structured interview process)
•  Provide evidence of your work
•  A visit to your workplace may be organised so you can demonstrate your abilities. You may have to provide job descriptions, references or documented evidence of performance appraisals.
•  The assessor will consider your skills and knowledge and match them against a suitable qualification.

Overseas qualifications

If your qualifications, training or skills were gained outside Australia, you might be able to get recognition for your skills or qualifications to determine your eligibility to gain credit for the intended course of study. We can initiate this process on the available courses for which RPL is applicable.

Applications for RPL

If you intend on applying for RPL:

•  Carefully read the information contained within the RPL Student Guide.
•  Send your RPL application to our Admissions Officer using the RPL Student Information Form (fully complete all sections).
•  Collate copies of all required documents to be used as evidence of your prior learning/experience.
•  Attach these documents with your application.
•  Submit the Application Form and documented evidences via email to enquiry@ihna.edu.au
•  There is an Evaluation Fee of AUD$200.00 to conduct the RPL assessment and evaluation.

Perth Campus

Our campus in Perth City is in the heart of the business district. Transportation and services are available just minutes away from our campus.

For School of Healthcare Management Student Support:

Institute of Health & Nursing Australia

Corporate Offices (Rosanna)

Tel : 03 9455 4400

Melbourne Campus

Tel : 03 9450 5100

Sydney Campus

Tel : 02 8228 6400

Perth Campus

Tel : 08 6212 8200

Face to face Delivery


Feb 05, 2018
Jul 02, 2018

Interested in this course?

Do apply for the Certificate III in Health Administration with IHNA.

Before applying for the course, please check the entry requirements for this course.

If you require any assistance, please feel free to contact us on : enquiry@ihna.edu.au or call us on our TOLL FREE: 1800 2252 83


Note: Information provided as a guide only. The units taken into account may vary depending on the course provider. Please contact us for specific information on units and credit transfers.


Credit Finder – Find credit towards your course from your previous study


For more details call our RPL specialists today at 1800 22 52 83 ( Toll Free ) or scroll down to submit an enquiry.

Pathways and Careers

This course leads to the following study pathways, among others:

•  Certificate IV in Health Administration
•  Diploma of Practice Management
•  Diploma of Nursing
•  Advanced Diploma of Nursing

Students who have successfully completed this course can work as Health Administrative Workers, Admission Clerics, Ward Workers among other positions.

Employment prospects in this sector are very promising. 165,500 persons were employed as Receptionists in 2015. Job openings over the next 5 years are expected to be greater than 50,000.

Source: Department of Employment. For full details on Practice Managers visit Job Outlook

Employment Level and growth

•  In the five years leading to November 2019, the number of job openings for Receptionists is expected to be greater than 50,000.
•  Employment numbers for this occupation fell slightly in the past five years and in the last ten years. Looking forward, employment for Receptionists to November 2020 is expected to grow.
•  This is a very large occupation (165,500 in November 2015) suggesting that opportunities should be available in most regions.
•  It has been found that the most common level of educational attainment for Receptionists is Year 12 (27.5 per cent).
•  At present, receptionists are mainly employed in: Health Care and Social Assistance; Accommodation and Food Services; and Professional, Scientific and Technical Services.

Information for this occupation (presented as charts and tables), includes employment level and growth.

Pathways and Careers

These data show past and projected (to 2020) employment levels (thousands). Source: ABS Labour Force Survey, Department of Employment trend data to November 2015 and Department of Employment projections to 2020.

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