Course Code: HLT57715 Award Titles :HLT57715 Diploma of Practice Management
Duration : 12 Months Course Delivery :Online (Blended)
AQF Level : 5 Campuses : Victoria / WA /NSW
Fees : Click here for more details CRICOS Code: 092897C

The HLT57715 Diploma of Practice Management is designed to provide the requisite knowledge and skills to business or practice managers who manage the operation of small to medium sized health practices. This Diploma qualification covers the skills and knowledge required to oversee the operations and promotion of medical, dental and health practices.

The course aims to produce highly skilled, competent, confident, critically thinking Practice Managers with a nationally accredited qualification in order to practice in a variety of health practice areas including medical, dental, chiropractic, podiatry, rehabilitation, community, mental health or aged care settings in Australia. After completing this course, students may also undertake other higher education courses in health care.

"Aboriginal and Torres Strait Islanders are encouraged to apply".

Course Overview

HLT57715 Diploma of Practice Management

This course will be delivered and assessed over 12 months (structured over four terms).

Blended mode of delivery (for Domestic students only)

The students should be self-motivated in their approach to study, undertaking approximately 20 hours per week of study at home, with the aid of study guides and online materials through the IHNA E-learning platform and attending simulation training sessions at an IHNA campus.

Every term there is a mandatory two weeks simulation work shop at an IHNA campus

15 units are required for the award for this qualification including:

•   10 core units
•   5 elective units

Term 1


Manage legal and ethical compliance


Work with diverse people


Interpret and apply medical terminology appropriately


Manage work health and safety

Term 2


Provide an emergency first aid response in an education and care setting


Implement and monitor infection prevention control policies and procedures


Manage an information or knowledge management system


Manage quality customer service

Term 3


Manage people performance


Manage Meetings


Manage health billing and accounting system


Manage budgets and financial plans

Term 4


Facilitate continuous improvement


Manage Risks


Lead and manage team effectiveness

The mode of delivery intended for this course is:

1. Blended mode: face to face , online, simulation procedures at an IHNA campus (Not for international students)

Applicants seeking entry into this course should meet the following criteria:

•  Minimum 18 years of age.
•  Successfully completed Year 12 or an Approved LLN Test score of 3 or above.
•  Basic computer skills

Satisfactory Police Clearance Certificate is required.

Online (Blended) Delivery


Apr 03, 2017
Jun 05, 2017
Aug 07, 2017
Oct 03, 2017
Dec 04, 2017


Apr 03, 2017
Jul 03, 2017
Oct 03, 2017


Apr 03, 2017
Jul 03, 2017
Oct 03, 2017

Class room theory and simulation workshops will be completed at the following venues:

Melbourne (Heidelberg) Campus

Perth Campus

Sydney Campus

Upper Heidelberg Road,
Heidelberg Heights,
Victoria 3081 Australia

Level 3
Carillon City Arcade,
680-692 Hay Street Mall,
Perth WA 6000 Australia

Level 7
33 Argyle Street,
NSW 2150 Australia

Students enrolled for the blended mode of delivery should attend simulation training at an agreed campus.

The application process involves submitting an application, interview, payment and confirmation of enrolment. Applicants must successfully complete each stage in order to enrol.

Applicants can submit their initial application by clicking 'Apply Online' button.

If you have any other questions, feel free to contact us on 1800 22 52 83 .


Note: Information provided as a guide only. The units taken into account may vary depending on the course provider. Please contact us for specific information on units and credit transfers.


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