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CHC52015 – Diploma of Community Services (Case Management)

Duration : 80 Weeks
AQF Level : 5
Course Delivery : Face-to-Face and Blended Mode
Campuses : Melbourne (CBD), Melbourne (Heidelberg), Perth and Sydney
IHNA Policies, Procedures & Forms
Check this course currency on the National Register of VET

 

*Competency-based training is the concept that individuals learn at different rates as well as through different modes and different environments and that the skills and knowledge that a student has acquired previously are able to be formally recognised. Eg: Students who are eligible for RPL may be able to finish the course in 6 months with an Assessment Only delivery mode.

The Diploma of Community Services (Case Management) is ideal for gaining the necessary skill sets for a profession in the Community Services sector. You can become an advocate in areas such as family welfare, community health, employment services and disability services. The responsibilities of Case Managers are diverse in nature but generally include duties such as the implementation of service programs, the evaluation and assessment of client needs, and coordinating referral processes.

Students may undertake this course as an entry pathway into the care/ support industry. Our course is directed towards developing multi-skilled workers who can communicate effectively and advocate on behalf of clients, employ counselling techniques, work one-on-one and in groups, apply all aspects of case management, including complex assessment and referral, implement community development strategies, understand the impacts of sociological factors on clients and case management techniques.

 

Course outcome

Occupational titles may include:

  • Community Care Manager,
  • Coordinator of Volunteer Work,
  • Team Leader,
  • Care Team Leader,
  • Family Services Coordinator,
  • Support Facilitator (Community Services)
  • Community Program Coordinator,
  • Pastoral Care Worker
  • Assistant Community Services Worker

Face to face Delivery

Sydney (Parramatta)

Monday 8th April, 2019
Monday 8th July, 2019
Monday 7th October, 2019

The total tuition cost for domestic students for the CHC52015 – Diploma of Community Services is:

State Fees Funding
Victoria AUD $12,000 No State Funding Available
Western Australia AUD $12,000 No State Funding Available
New South Wales AUD $12,000 No State Funding Available

Click here for more details

Melbourne (CBD) Campus

Level 5, 131 Queen Street, Melbourne,
Victoria – 3000, Australia

Melbourne (Heidelberg) Campus

597-599, Upper Heidelberg Road,
Heidelberg Heights, Victoria 3081 Australia

Perth Campus

Level 4, Carillon City Arcade,
680-692 Hay Street Mall, Perth WA 6000 Australia

Sydney Campus

Level 7, 33 Argyle Street,Parramatta,
NSW 2150 Australia

Blended Delivery

Full fee Students: Online Theory with on-campus simulation training and Professional experience placement.
Students currently working in the industry: Online Theory with on-campus simulation training and Professional experience

Students must meet additional requirements for Professional placement Experience Placements as required such as a clear police check, working with children check & immunisations.

Besides the above structured learning, students are advised that they will be required to do unstructured learning as assigned.

The simulation training is for review of the learning activities, practicing communication, work-based skills, management skills and to undertake other assessments e.g.: group presentation/individual presentation.

FACE TO FACE ON-CAMPUS:

Face to face delivery mode is available in a full-time and part-time delivery.

Full Time * : 2 days/ week classes with simulation training and Professional experience placement.
Part Time* : 1 day/ week classes with simulation training and Professional experience placement.

*Please call your respective campus location about details on full time and part delivery.

Unit code Unit Name
CHCDIV003 Manage and promote diversity
BSBPMG522 Undertake project work
CHCMGT005 Facilitate workplace debriefing and support processes
CHCPRP003 Reflect on and improve own professional practice
CHCLEG003 Manage legal and ethical compliance
HLTWHS004 Manage work health and safety
CHCCOM003 Develop workplace communication strategies
CHCCCS007 Develop and implement service programs
CHCCCS004 Assess co-existing needs
CHCCDE012 Work within organisation and government structures to enable community development outcomes
CHCCSL002 Apply specialist interpersonal and counselling interview skills
CHCCSM004 Coordinate complex case requirements
CHCCSM005 Develop, facilitate and review all aspects of case management
CHCCSM006 Provide case management supervision
CHCDEV001 Confirm client developmental status
CHCDEV002 Analyse impacts of sociological factors on clients in community work and services

IHNA has in place admission criteria for courses in its scope as required by its ‘Application and Enrolment Procedure for VET Courses’ to ensure that candidates meet industry requirements.

  • Applicants are required to be 18 years old and above
  • In addition, all the applicants are required to have successfully completed an ACSF test and demonstrate competence as working at Level 3 for all indicators to enroll for this qualification (issued within the last 12 months from the time of admission).

It is also essential for the student to possess basic computer skills.

Aboriginal and Torres Strait Islanders are encouraged to apply.

Assessment strategies are implemented for collecting evidence and making judgements about whether competency has been achieved by the learner.

The assessments confirm whether an individual can perform to the standards expected in the workplace, as expressed in the relevant endorsed unit of competency.

Assessment tools used include :

  • Knowledge Based Assessments (KBA)
  • Theory Assessments
  • Simulation Based Assessments (SBA)
  • Professional Experience Placement (PEP) Book

Recognition of Prior Learning (RPL)

Recognition of Prior Learning (RPL) is about the skills and knowledge you’ve gained through work and life experiences, no matter how, when or where the learning occurred. We acknowledge your previous achievement of competencies or learning outcomes that may count towards your qualification. RPL acknowledges that people learn in many different ways and that learning may have been obtained through:

  • Formal learning – which takes place within an institution, such as in a school system, college or at TAFE, and is formally recognised with grades, diplomas or certificates;
  • Informal learning – occurs in a variety of places, such as at home, work, and through daily interactions and relationships with members of society;
  • Non-formal learning – you had a formal learning environment, but is not formally recognised within a curriculum or syllabus framework (e.g. from workshops, short courses, seminars, community or interest-based courses, conferences);
  • A mix of the above.

This recognition process is evidenced in accordance with the Australian Qualifications Framework (AQF) and could provide you with a full or partial qualification and avoid duplication of training. You may be able to complete your course faster through recognition of your previous study, work skills and past experience as credits towards completion of your course. Some of our courses also have recognised study pathways, making learning more accessible. Applications for RPL can be made prior to enrolling.

HOW ARE MY SKILLS ASSESSED?

Your skills will be assessed against industry standards. This is done by an RPL assessor. You may be asked to:

  • Perform tasks or jobs
  • Talk about and explain how you do those jobs (through a structured interview process)
  • Provide evidence of your work
  • A visit to your workplace may be organised so you can demonstrate your abilities. You may have to provide job descriptions, references or documented evidence of performance appraisals.
  • The assessor will consider your skills and knowledge and match them against a suitable qualification.

OVERSEAS QUALIFICATIONS

If your qualifications, training or skills were gained outside Australia, you might be able to get recognition for your skills or qualifications to determine your eligibility to gain credit for the intended course of study. We can initiate this process on the available courses for which RPL is applicable.

APPLICATIONS FOR RPL

If you intend on applying for RPL:

  • Please request the RPL application by contacting our admission officers directly on 1800 22 52 83 or email enquiry@ihna.edu.au state your request.
  • Carefully read the information contained within the RPL Student Guide.
  • Send your RPL application to our Admissions Officer using the RPL Student Information Form (fully complete all sections).
  • Collate copies of all required documents to be used as evidence of your prior learning/experience.
  • Attach these documents to your application.
  • Submit the Application Form and documented evidence via email to enquiry@ihna.edu.au
  • There is an application Fee of AUD$200.00 to conduct the RPL assessment and evaluation.

Credit Transfer (CT)

Applicants for Credit Transfer must complete the credit transfer application form, attach a copy of a verified Award or Statement of Attainment and submit the application to the Course Coordinator. The Course Coordinator must check the Award or Statement of Attainment and grant Credit Transfer for identical units that have been identified as being completed at another Registered Training Organisation. Verified copies of Qualifications and Statements of Attainment used as the basis for granting Credit Transfer must be placed in the student files. The student and the Course Coordinator must sign the completed Credit Transfer record. Granting of Credit Transfer must be recorded as a unit outcome in the student's file. Student’s individual training plans will be adjusted to reflect any Credit Transfer granted. Credit Transfer does not attract a fee.

This course may offer pathways to higher level qualifications within and/or across the Health care sector. Please visit our Pathway Planner for more information about different pathway options. Successfully completing this course will enable you to work in the following roles:

  • Community Care Manager,
  • Coordinator of Volunteer Work,
  • Team Leader,
  • Care Team Leader,
  • Family Services Coordinator,
  • Support Facilitator (Community Services)
  • Community Program Coordinator,
  • Pastoral Care Worker
  • Assistant Community Services Worker

How To Apply?

The application process involves 5 steps:

application >> interview (plus Language, Literacy and Numeracy) >> offer letter >> payment >> and confirmation of enrolment.

Applicants must successfully complete each stage in order to enrol, Applicants can submit their initial application online by clicking ‘Apply Online’ button.

If you have any other questions, feel free to contact us on 1800 22 52 83 .

People with disabilities are encouraged to apply.

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