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HLT57715 – Diploma of
Practice Management

  • I am a Domestic Student

    IHNA considers you as a ‘domestic’ student if you are an Australian citizen or permanent resident, a New Zealand citizen, or a holder of a permanent humanitarian visa.

  • I am an International Student

    IHNA considers you an ‘International’ student if you are not a citizen or a permanent resident of Australia; not a citizen of New Zealand; or not a permanent humanitarian visa holder.

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HLT57715 Diploma of Practice Management

Introduction

The HLT57715 – Diploma of Practice Management reflects the role of business or practice managers who manage the operation of small to medium sized health practices. This qualification covers the skills and knowledge required to oversee the operations and promotion of medical, dental and health practices.

The aim of the course is to produce highly skilled, competent, confident, critically thinking Practice Managers with a nationally accredited qualification in order to practice in a variety of health practice areas including medical, dental, chiropractic, podiatry, rehabilitation, community, mental health or aged care settings in Australia.

The healthcare sector is dynamic and challenging, and healthcare administrative professionals must be sharp-thinking, flexible and adaptive. This course teaches the necessary skills and critical core competencies such as communication, leadership, professionalism, knowledge, and business skills.

Course Start Dates

08
April
2024
05
August
2024

Course Details

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Duration  : 52 weeks full time
Amount of Training :  532 Hours
AQF Level :5
CRICOS Code :092897C
Course Delivery : On campus and Blended
Campuses : Melbourne, Sydney, Perth, Brisbane
IHNA Policies, Procedures & Forms
Check this course currency on the National Register of VET
Accreditation
HLT57715 Diploma of Practice Management
  • Amount of Training is 532 Hours
  • On campus (Melbourne, Sydney, Perth, Brisbane) and Blended
  • Available to domestic and international students

15 units are required for the award for this qualification including:

  • 10 core units
  • 5 elective units

CORE UNITS

CHCLEG003 Manage legal and ethical compliance
CHCDIV001 Work with diverse people
BSBMED301 Interpret and apply medical terminology appropriately
HLTWHS004 Manage work health and safety
BSBCUS501 Manage quality customer service
BSBFIM501 Manage budgets and financial plans
HLTINF003 Implement and monitor infection prevention control policies and procedures
BSBMGT502 Manage people performance
HLTADM004 Manage health billing and accounting system
BSBRSK501 Manage Risks

ELECTIVE UNITS

BSBINM501 Manage an information or knowledge management system
HLTAID011 Provide first aid
BSBMGT516 Facilitate continuous improvement
BSBADM502 Manage Meetings
BSBWOR502 Lead and manage team effectiveness

After the successful completion of the program the candidates may gain employment as Practice Managers in such settings as Medical Centre’s, Dental Clinics, Chiropractic Clinics, Podiatry Clinics, Kindergartens, Maternal Health Care Centre’s, and other community Health Care settings. Occupational titles may include:

  • Practice Manager
  • Business Manager
  • Program Manager
  • Service Manager

The total tuition cost for the HLT57715 – Diploma of Practice Management is AUD $16,000 for international students.

To know more about the IHNA Fees & Charges, click here.

Attention Students!

We would like to inform you about a recent surge in cyber scams. Your security is of utmost importance to us, and we want to ensure that you stay safe from potential threats.

Scammers have been employing sophisticated tactics to deceive individuals and steal sensitive information. It’s essential to be vigilant and cautious when dealing with online communications and transactions.

For IHNA’s students, it’s good to know that IHNA’s bank account details are not shared through email. Instead, the information is accessible through the secure Student Hub under Student Invoice & Payment. This method ensures that only authorised users with secure login credentials can access and view the information.

Additionally, making payments through the IHNA website provides another secure option for transactions, ensuring that personal and financial details are handled in a safe and protected environment.

For any questions or concerns related to payments or account details, students should reach out to IHNA directly through official contact channels (accounts@ihna.edu.au) to ensure the highest level of security and privacy.

The course is provided through Face to Face or Blended mode of delivery. It will be delivered over 532 hours including theory, self-paced structured e-learning, simulation training (120 hours) and 160 hours of work-based training/ professional experience placement (PEP).

Besides the above structured learning, students are advised that they will be required to do unstructured learning as assigned.

The simulation training is for review of the learning activities, practicing communication, work based skills, management skills and to undertake other assessments e.g.: group presentation/individual presentation.

MODE OF DELIVERY

FACE TO FACE ON-CAMPUS:

Students are required to attend 20 contact hours per week physically at the campus and professional experience placements.

BLENDED

20 contact hours will be delivered through synchronised online learning which includes on- campus simulation based training and Professional experience placement.

Besides the above structured learning, students are advised that they will be required to do approximate 10 hours per week of unstructured learning.

The delivery mode is subject to your eligibility to access state funding requirements and other conditions, please contact our admissions consultants to know more.

There are no pre-requisites or any other training package entry requirements for this course.IHNA has in place admission criteria for courses in its scope as required by its ‘Application and Enrolment Procedure for VET Courses’ to ensure that candidates meet industry requirements.

IHNA Admission requirements

  • Successful completion of the Australian Year 12 or equivalent*
  • 18 years of age and above at the time of commencement of the course
  • Successful completion of the language, literary and numeracy (LLN) test and demonstration of competence level as exit level 3 in the Australian Core Skills Framework (ACSF)
  • IELTS Test Score of 5.5 overall (General or Academic)
      or
    • TOEFL iBT Test Score of 46
    • or
    • PTE Academic Test Score of 42
    • or
    • Cambridge English Advanced (CAE) 162
    • or
    • OET Pass Grade C
    • or
    • IELTS test score of 5 or equivalent with at least 10 weeks ELICOS
    • or
    • IELTS test score of 4.5 or equivalent with at least 20 weeks ELICOS
    • or
    • Successful completion of a General English course with an Upper Intermediate outcome
  • You may be exempted to provide evidence of English Language competence if:
    you have studied for 5 years in an English-speaking country.
      or
    • you have completed at least 6 months of a Certificate IV OR higher-level course in an Australian Education Provider under a student visa
    • or
    • You have successfully completed a foundation course in Australia.
    • or
    • You have successfully completed your high School or higher tertiary qualification in English Language
  • Mature age students (22+) will also be considered without the minimum education requirements. Each case will be reviewed individually to ascertain the capacity of the student to meet course. requirements

*Students are required to meet the Department of Home Affairs English language requirements for student visa applications, which may differ from the above course entry requirements

Additional Requirements

  • Digital literacy
    • Should possess basic computer skills covering the most common usages of a computer, including managing computer files, word processing, using spreadsheets and databases; creating presentations; finding information and communicating using computers; and being aware of social and ethical implications of Internet use.

    • Students should be in possession of their own laptops to facilitate the training and assessment. Recommended Laptop requirements: Core i3 Processor, 4 GB of RAM, Operating system; Windows 7 or later version, Screen; 10” or higher, Microsoft Office or Open Office Program, Adobe Reader and Antivirus Program.

Professional Experience Placement Requirements

  • A National Police Clearance or Australian Federal Police (AFP) Clearance certificate
  • Immunisation is required prior to undertaking ‘Professional Experience Placement’(PEP) in healthcare facilities.
  • Please declare in your application if you have a disability, disorder, or if you’re on any medication that’ll require reasonable adjustments to fulfil these requirements.
  • Working with Children Check: Student may have the opportunity to work with patients under the age of 18. However, before Student can be allowed contact with these minors Student needs to obtain a Working with Children (WWC) Check
  • Physical requirements that are necessary to pass the course objectives are:
    • Strength: To assist with lifting and transferring a client, and perform CPR
    • Mobility: To bend, stoop, and bend down to the floor; ability to move around rapidly; and to move in small, confined spaces
    • Hearing: To hear through the stethoscope to discriminate sounds; to hear cries for help; to hear alarms on equipment and emergency signals; and various overhead pages
    • Vision: To make physical assessments of client and equipment
    • Communication: To communicate in both verbal and written formats; and interact with clients, staff, and faculty supervisors

Our approach is to collect evidence on whether the student can perform to the standards of the workplace. This is based on the relevant unit of competency, and you’ll find these tools being used:

  • Theory Assessments (TA)
  • Knowledge Based Assessments (KBA)
  • Simulation Based Assessments (SBA)
  • Professional Experience Placement (PEP)

With RPL we assess your competency based on formal, non-formal, informal learning or direct work experience based on the required skills of the course.

We use CT where you’ve completed units of study at another TAFE College or Registered Training Organisation that meet the requirements of another course. We grant credit according to the Certification, Issuing, and Recognition of Qualifications and Statements of Attainment. Assessing a CT is free.

If you’re eligible for RPL or CT you may be able to complete the course in a shorter duration with reduction to total course fees. Check your eligibility with us.

What is a L – Portfolio?

L – Portfolio is a collection of work, skills and interests (evidence) in an electronic format that showcases learning and experience over time.

When you think about your L-Portfolio and the types of evidence that it contains, it is important to think carefully about its purpose and intended audience.

Your L-Portfolio may contain all or some of the following:

  • Files of various formats (text, pictures, video, etc.)
  • Evidence related to courses taken, programs of study, etc.
  • Writing samples (which might include several drafts to show development and improvement)
  • Projects prepared for class or extracurricular activities
  • Evidence of creativity and performance
  • Evidence of extracurricular or co-curricular activities, including examples of leadership
  • Evaluations, analysis and recommendations

Uses of L-Portfolio

Recognition of Prior Learning application:

Our RPL tool is in the form of an L-Portfolio, and allows students to put on record all their life experiences, interests and skills. Not only will their academic achievement be listed out, but also any life experiences that could potentially be taken into account for extra credit as Recognition of Prior Learning. For instance, an individual who has taken care of his or her bedridden parent has already gained valuable caregiver experience, which could be chalked up against practical expertise and added to their resume.

This L-Portfolio could be sent to employers when applying for work, to universities while applying for extra credits through RPL, or in any other ways to market their expertise.

Showcase/Professional L Portfolios

These L-Portfolios are used as a way to demonstrate (showcase) the highlights of a student’s academic and professional career.

Learning Portfolios

These portfolios are typically created by a student as part of a course as a way to demonstrate learning and the learning process. These portfolios are often shared with other students to elicit peer feedback. Learning portfolios support the idea of formative feedback as an essential part of the learning process.

  1. Application: Submit your online application by clicking “Enrol Now” on the top right corner of the course page.
  2. Interview: Once you’ve met IHNA’s eligibility criteria you will be contacted for an interview with an admissions consultant
  3. Offer Letter: If you’re successful with the interview you will be offered a place for the course as per the availability of each intake.
  4. Enrolment Fee: After signing the offer acceptance an invoice will be issued for the course. You may be eligible for government funding, so please call our team to know more.
  5. Confirmation of Admission: We will issue a conformation of admission once the enrolment fee has been received.

Call us on 1800 22 52 83 for any questions regarding your application.

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Acknowledgement

IHNA acknowledges the Traditional Owners of the country throughout Australia and recognises their continuing connection to land, waters, and culture.
We pay our respects to their Elders past, present and emerging.