|Duration : 6 months|
|AQF Level : 4|
|Course Delivery : Face-to-Face and Blended Mode|
|Campuses : Melbourne (CBD), Melbourne (Heidelberg), Perth and Sydney|
|IHNA Policies, Procedures & Forms|
|Check this course currency on the National Register of VET|
The BSB42015 Certificate IV in Leadership and Management course provides entry level skills and knowledge to those wishing to develop their proficiency and knowledge in supervision and management.
This qualification reflects the role of individuals working in managerial and supervisory roles in a range of industry contexts. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others, apply solutions to predictable and unpredictable problems, analyse and evaluate information from a variety of sources.
By undertaking this course, you will learn a variety of skills and content, including but not limited to:
- Communicate effectively; both verbally and in writing
- Increase your productivity by learning how to effectively prioritise your schedule
- Implement a customer service framework for your team to ensure customer excellence
- Engage effectively with your team and other key stakeholders
- Lead your team effectively and establish a positive team culture that will increase productivity
- Monitor and adjust operational performance
- Plan and acquire resources
- Provide reports on performance
- Promote innovation and create a culture of continuous improvement
Skills First Program 2018 – 2019: “This training is delivered with Victorian and Commonwealth Government funding”
Online (Blended) Delivery
The total tuition cost for domestic students for the BSB42015 – Certificate IV in Leadership and Management is:
|Victoria||AUD $3,500||No State Funding Available|
|Western Australia||AUD $3,500||No State Funding Available|
|New South Wales||AUD $3,500||No State Funding Available|
|Melbourne (CBD) Campus
Level 5, 131 Queen Street, Melbourne,
|Melbourne (Heidelberg) Campus
597-599, Upper Heidelberg Road,
Level 4, Carillon City Arcade,
Level 7, 33 Argyle Street,Parramatta,
The course is provided through Face to Face or Blended mode of delivery. It will be delivered (520 hours) and assessed (40 hours) over 560 hours including theory, self-paced structured e-learning and simulation training
Face to Face On-Campus Delivery
Full Time: 2 days / week classes with simulation training.
Part Time: 1 day / week classes with simulation training.
Full fee Students: Online Theory with on-campus simulation training .
Students currently working in the industry: Online Theory with on-campus simulation training.
IHNA has in place admission criteria for courses in its scope as required by its ‘Application and Enrolment Procedure for VET Courses’ to ensure that candidates meet industry requirements.
- Applicants are required to be 18 years old and above.
In addition, all the applicants are required to have successfully completed an LLN test and demonstrate competence as working at Level 3 for all indicators to enroll for this qualification (issued within the last 12 months from the time of admission).
It is also essential for the student to possess basic computer skills.
Aboriginal and Torres Strait Islanders are encouraged to apply.
While IHNA will work with you to make “reasonable adjustments” in the campus lab and classroom, there are work place practice conditions that occur in the workplace environment that are beyond IHNA’s control. Physical requirements like Strength, Mobility, Hearing, Vision and Communication are necessary to function in the healthcare facility and / or community setting. Students must be able to perform and complete course objectives and requirements with or without reasonable adjustments. Our courses cater to a range of candidates. The candidates are required to be physically fit to manage tasks.
If you have a disability or disorder or on any longer medications that will require reasonable adjustments to fulfill these requirements, then please declare in your course application.
Assessment strategies are implemented for collecting evidence and making judgements about whether competency has been achieved by the learner.
The assessments confirm whether an individual can perform to the standards expected in the workplace, as expressed in the relevant endorsed unit of competency.
Assessment tools used include :
- Knowledge Based Assessments (KBA)
- Simulation Based Assessments (SBA)
Recognition of Prior Learning (RPL)
Recognition of Prior Learning (RPL) is about the skills and knowledge you’ve gained through work and life experiences, no matter how, when or where the learning occurred. We acknowledge your previous achievement of competencies or learning outcomes that may count towards your qualification. RPL acknowledges that people learn in many different ways and that learning may have been obtained through:
- Formal learning – which takes place within an institution, such as in a school system, college or at TAFE, and is formally recognised with grades, diplomas or certificates;
- Informal learning – occurs in a variety of places, such as at home, work, and through daily interactions and relationships with members of society;
- Non-formal learning – you had a formal learning environment, but is not formally recognised within a curriculum or syllabus framework (e.g. from workshops, short courses, seminars, community or interest-based courses, conferences);
- A mix of the above.
This recognition process is evidenced in accordance with the Australian Qualifications Framework (AQF) and could provide you with a full or partial qualification and avoid duplication of training. You may be able to complete your course faster through recognition of your previous study, work skills and past experience as credits towards completion of your course. Some of our courses also have recognised study pathways, making learning more accessible. Applications for RPL can be made prior to enrolling.
HOW ARE MY SKILLS ASSESSED?
Your skills will be assessed against industry standards. This is done by an RPL assessor. You may be asked to:
- Perform tasks or jobs
- Talk about and explain how you do those jobs (through a structured interview process)
- Provide evidence of your work
- A visit to your workplace may be organised so you can demonstrate your abilities. You may have to provide job descriptions, references or documented evidence of performance appraisals.
- The assessor will consider your skills and knowledge and match them against a suitable qualification.
If your qualifications, training or skills were gained outside Australia, you might be able to get recognition for your skills or qualifications to determine your eligibility to gain credit for the intended course of study. We can initiate this process on the available courses for which RPL is applicable.
APPLICATIONS FOR RPL
If you intend on applying for RPL:
- Please request the RPL application by contacting our admission officers directly on 1800 22 52 83 or email firstname.lastname@example.org state your request.
- Carefully read the information contained within the RPL Student Guide.
- Send your RPL application to our Admissions Officer using the RPL Student Information Form (fully complete all sections).
- Collate copies of all required documents to be used as evidence of your prior learning/experience.
- Attach these documents to your application.
- Submit the Application Form and documented evidence via email to email@example.com
- There is an application Fee of AUD$200.00 to conduct the RPL assessment and evaluation.
Credit Transfer (CT)
Applicants for Credit Transfer must complete the credit transfer application form, attach a copy of a verified Award or Statement of Attainment and submit the application to the Course Coordinator. The Course Coordinator must check the Award or Statement of Attainment and grant Credit Transfer for identical units that have been identified as being completed at another Registered Training Organisation. Verified copies of Qualifications and Statements of Attainment used as the basis for granting Credit Transfer must be placed in the student files. The student and the Course Coordinator must sign the completed Credit Transfer record. Granting of Credit Transfer must be recorded as a unit outcome in the student's file. Student’s individual training plans will be adjusted to reflect any Credit Transfer granted. Credit Transfer does not attract a fee.
Possible career outcomes*
Potential career pathways for graduates of this qualification include roles such as a Team Leader. Previous graduates of this program have gone on to roles ranging from clerical and administrative positions through to professional and management roles across a wide variety of industries including Financial and Insurance Services, Health Care and Social Assistance and Retail Trade.
*(As per data from the Australian Government Department of Education and Training as well as the National Centre for Vocational Education Research).
For more information on the statistics provided in this section please visit myskills.gov.au
How To Apply?
The application process involves 5 steps:
application >> interview (plus Language, Literacy and Numeracy) >> offer letter >> payment >> and confirmation of enrolment.
Applicants must successfully complete each stage in order to enrol, Applicants can submit their initial application online by clicking ‘Apply Online’ button.
If you have any other questions, feel free to contact us on 1800 22 52 83 .
People with disabilities are encouraged to apply.