The course is provided through Face to Face or Blended mode of delivery. It will be delivered (720 hours) and assessed (80 hours) over a total of 800 hours which will include theory, self-paced structured e-learning as per the session plan and simulation training and its assessments.
Senior leadership and management roles.
BSBLDR501 Develop and use emotional intelligence
BSBINM501 Manage an information or knowledge management system
BSBADM502 Manage meetings
BSBLDR502 Lead and manage effective workplace relationships
BSBWOR502 Lead and manage team effectiveness
BSBMGT517 Manage operational plan
BSBFIM501 Manage budgets and financial plans
BSBMGT502 Manage people performance
BSBCUS501 Manage quality customer service
BSBRSK501 Manage risk
BSBMGT516 Facilitate continuous improvement
BSBSUS501 Develop workplace policy and procedures for sustainability